Many users have reported the ‘Your computer is not authorized’ message while trying to play songs or finalizing a purchase from the iTunes Store. The message keeps appearing even after entering the correct Apple ID credentials. So, let’s get to the topic and check why the error message occurs. Also, we will go through several methods to sort out the problem.
Causes for Your Computer Is Not Authorized Error
How to Fix Your Computer Is Not Authorized Error While Connecting to iTunes?
You can start the troubleshooting by restarting your computer. If the issue emerges due to minor glitches or bugs, restarting will eliminate them. Also, when you restart your computer, all the background processes will be stopped, and everything on your computer will start from scratch.
Account reaching the authorization limitWrong iTunes/ Apple ID credentialsCorrupted iTunes filesOutdated OS of your deviceMismatched Apple ID
Likewise, the authorization process can be done only through the Admin account. So, you need to log into the Admin account to get the required privileges to make the change and authorize the computer. Following the release of macOS Catalina, iTunes has been integrated into the Files app. So, if you are using a Mac computer, you can use applications such as Books and Music to authorize iTunes. Apart from these, below is the list of fixes you can try to resolve the problem.
Authorize Your Computer
You can try authorizing your computer via iTunes if you get the authorization error message while connecting to iTunes. It is necessary that your computer is authorized with iTunes through your Apple ID. If not, you can’t play media content in iTunes.
Check and Manage the Authorized Devices
It’s worth noting that you can only authorize five computers from your Apple ID for iTunes. You will receive the authorization error message if you reach the limit and try using another computer with the same Apple ID. In such a case, you can check and manage your authorized devices. By managing, you can delete all the authorized devices from your account.
Sign Out from iTunes and Sign In Again
At times, the problem can occur due to sign-in errors. It is possible that due to some glitch on your account, you get the authorization error message. The ideal solution is to sign out and sign in again on iTunes.
Reset Warnings and Cache
It is possible that the cache data on the Media applications such as Music is corrupted. This also leads to authorization errors on your computer. So, to eliminate this aspect, you can Reset the Warnings and Cache of the Music app. Bear in mind that this particular method applies to Mac users only.
Disable User Account Controls and Enable it Again
You can also try disabling the User Account Controls settings and enabling it again. As Apple states, this process can fix the authorization issue and clear the authorization error message.
Remove the SC Info Folder
The authorization error issue can also be resolved by removing the SC Info folder from your computer. The SC Info folder is responsible for containing the authorization record of the iTunes app. So, using this method, you will allow your computer to create a new SC Info Folder, which eventually helps resolve the issue. On Mac On Windows
Update iTunes
If the iTunes application on your computer is running on an older version, the existing problem can occur. So, you need to get the latest version of iTunes. You can follow the steps below to update iTunes on your computers.
Reinstall iTunes
Even after trying everything out, you can reinstall iTunes if the issue is unresolved. It is possible that iTunes itself is the root of the problem. It usually happens when the app files are corrupted. In such a case, removing iTunes from the computer and reinstalling it will be the most favorable thing to do. On Mac On Windows
